FAQ

All-in-One BESS
Micro Storage
Microinverter
Battery
DTU
S-Miles Cloud
  • Q:
    What is the DC/AC ratio of Hoymiles microinverters?
    A:

    We recommend that the ratio be between 0.8 and 1.35 depending on your solar project.

  • Q:
    How does Hoymiles microinverter cope with high temperatures?
    A:

    First of all, we put electrolytic capacitor, the most important and fragile component of a microinverter in the coolest part inside its body, ensuring the longevity of the microinverter while not compromising the overall performance.

    Second, our microinverter is known for high conversion efficiency, namely converting as much DC current generated by PV modules into usable AC current as possible. The higher the conversion efficiency, the less the heat produced. Hoymiles microinverters got the best CEC weighted efficiency of 96.5% and CEC peak efficiency of 96.7%. The industry-leading efficiency maximizes the energy harvest and helps users get the best returns on their solar investment.

    The enclosure of the Hoymiles microinverter is designed in such a way that dissipates heat quickly (natural convection). The aluminum enclosure makes the product light and more erosion resistant.


  • Q:
    What are the protection mechanisms of Hoymiles microinverters?
    A:

    Our microinverters are built with all-around protection mechanisms such as anti-islanding protection, input reverse polarity protection.

  • Q:
    Where can I get more product information?
    A:

    Our resources section is designed to help you learn about our products and how they support reliable, high-performing solar installations.

  • Q:
    I'm not sure whether my microinverter is working properly -
    A:

    Your primary contact is your installation partner. Contact them directly and, if necessary, we will provide extra support to help resolve the problem. If you can't find a local installer or you are an DIY customer, contact us for more help.

  • Q:
    Does every product include online monitoring?
    A:

    Absolutely. S-Miles Cloud, our smart monitoring platform, is available for every product online or on your mobile device.

  • Q:
    Are your microinverters certified for safety and standards compliance?
    A:

    Yes – you can click here to see a full list of the relevant certificates.

  • Q:
    Can your microinverters limit output power?
    A:

    Yes – you can use either a zero-export function or a power adjustment function depending on your specific needs.

  • Q:
    Why is the LED on my microinverter flashing red?
    A:

    This may indicate an issue with your grid voltage. Contact your installer for more support.

  • Q:
    What is MPPT efficiency?
    A:

    Maximum Power Point Tracking (MPPT) is a technique used with variable power sources to maximize energy extraction as conditions vary.

    MPPT efficiency represents how effectively a microinverter tracks to the maximum power point. In short, the higher the efficiency, the more output power you will get from each panel. Ultimately, this determines the return on your solar investment.


This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. For more details about cookies and how to manage them see our Privacy Policy.