FAQ

Microinverter
Micro Storage
Battery
DTU
S-Miles Cloud
  • Q:
    Which microinverters can MS be used with?
    A:

    MS is compatible with all microinverters with Schuko plug. Just plug the microinverter’s schuko plug into the AC Off-Grid socket on the MS.

  • Q:
    What is the total capacity of the battery and each battery pack? Can the capacity be expanded?
    A:

    The rated capacity of each battery pack is 5.12 kWh. The LB-5D-G2 supports up to 16 battery packs in parallel, allowing you to expand the total capacity to 81.92 kWh.

  • Q:
    What is the lifespan of this battery? How many charge-discharge cycles does it support?
    A:

    Under conditions of 25°C, 90% DOD, and 70%, the battery’s lifespan is 6,000+ charge-discharge cycles.

  • Q:
    Is this battery compatible with existing inverter systems?
    A:

    The battery is compatible with all current single-phase low-voltage hybrid inverters from Hoymiles, specifically models HYS-LV-EUG1/HAS-LV-EUG1.

  • Q:
    How do I connect low-voltage battery racks to each other and to a hybrid inverter?
    A:

    Battery packs are paralleled using power lines (one positive and one negative) and connected via communication lines. The same method is used to connect to a hybrid inverter.

  • Q:
    What communication protocols are supported?
    A:

    The battery is compatible with the Hoymiles protocol.

  • Q:
    Can the battery be charged with grid power?
    A:

    Yes, the battery can be charged using grid power, and multiple battery packs can be paralleled to increase output power.

  • Q:
    Can two low-voltage batteries be paralleled to increase output power?
    A:

    Yes, multiple battery packs can be paralleled to increase output power.

  • Q:
    How long does it take to install this battery? Is professional installation required
    A:

    A skilled installer can complete the battery connection within five to eight minutes, and connecting to an inverter takes about three to five minutes. It is recommended that a professional handle the installation; you may contact an installer when making your purchase.

  • Q:
    What safety protection mechanisms does the battery have?
    A:

    The Battery Management System (BMS) provides protection against over-temperature, over-voltage, and over-current. When an over-temperature, over-voltage, or over-current situation occurs, the BMS will automatically issue an alarm or stop the operation.

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