FAQ

Microinverter
Micro Storage
Battery
DTU
S-Miles Cloud
  • Q:
    How many daisy-chain microinverters can be installed in a single branch?
    A:

    This depends on the power and model you choose. Basically, the higher the power, the fewer in a single branch. The number could range anywhere from 3 to 19. You can refer to the datasheet for more information.

  • Q:
    I’ve installed a PV hybrid system. Can I integrate the microinverter system with it?
    A:

    Our HMS/HMT-series products can do this. Click here  for more information.

  • Q:
    Why the load power curve needs to be set?
    A:

    The MS will power the household loads according to the load power curve set by the user. Typical household base load is 150W-200W. We recommend that you set the settings according to your actual power usage habits.

  • Q:
    What is Temporary Load Setting?
    A:

    Temporary loads refer to load consumption for a short period of time, e.g. if the washing machine needs to work for an hour, then you can set the load power and usage time of washing mashine accordingly.

  • Q:
    How to switch to off-grid status?
    A:

    You need to disconnect the MS from the grid first, i.e. unplug the MS AC On-Grid plug. Then you can then turn on the off-grid switch on the app or press the power button on the device 2 times in a row to enable the MS’s AC Off-Grid Socket to power the loads

  • Q:
    What is the Electricity Usage Reservation Function?
    A:

    You can set a particular time period for off-grid usage within the next 7 days. MS will try to reserve as much power as possible for you before your scheduled power consumption time.

  • Q:
    What is the Feed in power setting?
    A:

    Feed-in power setting is to set the power limit for feeding into the grid. Please set up according to local regulations.

  • Q:
    What is Output power setting?
    A:

    Output power setting refers to setting the output power limit of the MS‘s AC On-Grid port. Please set up according to local regulations.

  • Q:
    How to install MS-A2?
    A:

    MS can be installed in two forms, floor-mounted and wall-mounted. Wall mounting accessory kit need to be purchased separately.

  • Q:
    Can MS be placed outdoors?
    A:

    MS has an Ingress Protection rating of IP65, so it can be used outdoors. It is important to note that, shield the MS-A2 from direct sunlight to prevent rapid temperature increase, avoid immersing MS in water.

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